Shipping policy

At BaskBelle, we work with trusted global fulfillment and logistics partners to deliver curated beauty, fashion, and lifestyle products efficiently and securely to our customers.

Orders are fulfilled through a combination of:

  • US-based warehouses (where available)

  • International fulfillment partners and marketplace service providers (such as CJ Dropshipping and similar platforms)

This allows us to offer a wider selection of products while maintaining quality checks and competitive pricing.

Order Processing Time

  • Orders are typically processed within 1–3 business days after successful payment.

  • Processing includes order verification, quality checks, packaging, and handover to the shipping carrier.

  • Orders placed on weekends or holidays will be processed on the next business day.

You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Estimated Shipping Time

Shipping times may vary based on product type, fulfillment location, and destination.

Estimated delivery timelines:

  • United States: 7–15 business days

  • International orders: 10–20 business days

Please note:

  • These are estimated timelines, not guaranteed delivery dates.

  • Delivery times may vary due to customs clearance, carrier delays, weather conditions, or high-demand periods.

Shipping Costs

  • Shipping charges (if applicable) are calculated and displayed at checkout.

  • Occasionally, we may offer free shipping promotions, which will be clearly mentioned on the website.

Tracking Your Order

Once your order is shipped:

  • You will receive an email with your tracking number and tracking link

  • Tracking updates may take 24–72 hours to appear after dispatch

If tracking information does not update immediately, please allow some time for the carrier to scan the package into their system.

Customs, Duties & Taxes

  • Customs duties, import taxes, or additional fees (if applicable) are determined by your local customs authority.

  • These charges are not included in the product price or shipping fee unless explicitly stated.

  • Customers are responsible for any customs-related charges imposed by their country.

Shipping Delays

While we strive to deliver orders within the estimated timeframes, delays may occur due to:

  • Customs processing

  • Carrier or logistics disruptions

  • Peak seasons or global events beyond our control

BaskBelle is not responsible for delays caused by third-party carriers or customs authorities, but we will always assist you in tracking and resolving shipping-related concerns.

Incorrect Address or Failed Delivery

Please ensure that your shipping address is accurate and complete at checkout.

  • Orders returned due to incorrect or incomplete addresses may require reshipping at the customer’s expense.

  • BaskBelle is not responsible for lost packages due to incorrect address details provided by the customer.

Lost or Missing Packages

If your order appears lost or has not arrived within the estimated timeframe:

  • Please contact us at hello@baskbelle.com

  • We will investigate with the fulfillment partner or carrier and assist you with a resolution where applicable

Contact Us

For any shipping-related questions or concerns, feel free to reach out:

📧 Email: hello@baskbelle.com
📞 WhatsApp / Phone: +91-9325839116