Shipping policy
Shipping Policy
Order Fulfillment
At BaskBelle, we work with trusted global fulfillment and logistics partners to deliver curated beauty, fashion, and lifestyle products efficiently and securely to our customers.
Orders may be fulfilled through a combination of:
-
US-based warehouses (where available)
-
International fulfillment partners and marketplace service providers
This allows us to offer a wider selection of products while maintaining quality standards and competitive pricing.
Order Processing Time
Orders are typically processed within 1–3 business days after successful payment.
Processing includes order verification, quality checks, packaging, and handover to the shipping carrier.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
Estimated Shipping Time
Shipping times may vary depending on product type, fulfillment location, and delivery destination.
Estimated delivery timelines:
-
United States: 7–15 business days
-
International Orders: 10–20 business days
Please note that these are estimated delivery times and are not guaranteed delivery dates.
Delivery may be affected by customs clearance, carrier delays, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping charges, where applicable, are calculated and displayed during checkout.
From time to time, BaskBelle may offer free shipping promotions, which will be clearly indicated on the website.
Order Tracking
Once your order has shipped:
-
A tracking number and tracking link will be sent to your email address.
-
Tracking updates may take 24–72 hours to appear after dispatch.
If tracking information does not update immediately, please allow additional time for the carrier to scan the package into its network.
Customs Duties and Taxes
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
These charges are not included in the product price or shipping fee unless otherwise stated.
Customers are responsible for any customs-related charges assessed by their local authorities.
Shipping Delays
While we strive to deliver all orders within the estimated timeframes, delays may occasionally occur due to:
-
Customs processing
-
Carrier or logistics disruptions
-
Severe weather conditions
-
Peak shopping seasons
-
Events beyond our reasonable control
BaskBelle is not responsible for delays caused by third-party carriers or customs authorities; however, we will assist customers in tracking and resolving shipping-related concerns whenever possible.
Incorrect Address or Failed Delivery
Customers are responsible for providing accurate and complete shipping information at checkout.
Orders returned due to incorrect or incomplete addresses may require additional shipping charges for reshipment.
BaskBelle is not responsible for packages lost due to inaccurate address information provided by the customer.
Lost or Missing Packages
If your order appears lost or has not arrived within the estimated delivery timeframe, please contact our support team.
We will investigate the matter with the carrier or fulfillment partner and work toward an appropriate resolution.
Contact Information
Business Name: JNS Products and Services LLC
Business Address:
30 N Gould St Ste 100
Sheridan, WY 82801
United States
Email: support@baskbelle.com
Customer Support Phone: +1-307-381-2567